Our customers have their say

  
 
 
 
  
 
 
 Costa Rica Découverte
  
 414 Google reviews 
 
 Ecrire un avis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Martha Flower 
 
164 days ago
 
 
  
Our tour of Costa Rica from 19 to 31 March, organised by Sandrine and everyone at Costa Rica Decouverte, was truly unforgettable! We visited an exciting mix of destinations including San Jose, Monteverde, Arenal, Corcovado, and Tortuguero. From seamless transportation to breathtaking locations, fantastic tours and activities, comfortable accommodations, and delicious food—everything exceeded our expectations. Throughout our journey, we encountered friendly and helpful people who made our experience even more memorable. The places we stayed offered the chance to enjoy Costa Rica’s incredible nature right from the comfort of the verandas. Even the journeys between locations felt like grand adventures in themselves. Every day brought something new and exciting. I won’t share too many specifics, as some things are better left as surprises for others to discover on their own. Thank you again to Sandrine and everyone involved for making this such a wonderful experience for both myself and my partner. Barbara

Owner's reply
Hi Barbara, Thank you so much for your wonderful message 😊 We’re truly delighted to read that your journey through Costa Rica was such a memorable experience, and that each destination brought its share of discovery and emotion. Your words perfectly capture what we aim to create: a seamless adventure filled with beautiful moments, nature, and special encounters. A big thank you as well for your kind mention of Sandrine—we’ll be sure to pass it along! We love that you chose to keep a bit of mystery for future travelers… you’re absolutely right, some surprises are part of the magic ✨ It was a real pleasure to organize this trip for you and your partner. We hope to welcome you again one day for another Costa Rican adventure! Pura Vida 🌴☀️ The Costa Rica Découverte Team
  
 
 
 
 
 
 
 Bernardo Stramwasser 
 
195 days ago
 
 
  
We have had a wonderful stay in Costa Rica. Sandrine organized the trip to perfection in spite that we had decided this at the last moment. It was our first trip to Costa Rica and our main reason for visiting this beautiful country was to get away from the brutally long winter in Toronto, Canada. Sandrine introduced us to the different climates; Manuel Antonio with its mangroves, La Fontana de Arenal with its rainforest, Monteverde with its cloud forest and Carillo with its beach. We had private transportation between the different destinations which all ran like clockwork and all the hotels were exactly as we had requested; international, first class and family oriented. We highly recommend Cost Rica Découverte Travel Agency for its professionalism, punctuality and wonderful follow up throughout the trip.

Owner's reply
Thank you Bernardo for your lovely comment 🙏 It takes daily teamwork to listen to our customers before, during, and after their trip! And that's true that your trip was a good one. Pura Vida! 😎🇨🇷
  
 
 
 
 
 
 
 Tiffany Macquet 
 
246 days ago
 
 
  
+8
We had a great trip Costa Rica decouverte. Communication was excellent, great hotels and loved the balance with activities and relaxing times. We managed to see so much wildlife thanks for their knowledge. Highly recommend!

Owner's reply
Dear Tiffany, Thank you so much for taking the time to share your lovely feedback. We’re delighted to hear that you had a great trip and that you enjoyed the balance between activities and relaxing moments, as well as the hotels and communication throughout your journey. We’re especially happy that our team’s knowledge helped you discover so much wildlife — that’s exactly what we love sharing about Costa Rica 🌿🐒 Thank you again for your trust and your recommendation. It was a real pleasure organizing your Costa Rica découverte!
  
 
 
 
 
 
 
 Mital Patel 
 
254 days ago
 
 
  
From the very first conversation, the experience with Costa Rica Découverte was exceptional — particularly as a family travelling with children. The booking process was incredibly easy and reassuring, with the team taking the time to understand our family’s needs, pace, and interests. The itinerary came together smoothly, with thoughtful suggestions that balanced adventure, nature, relaxation, and comfort in a way that worked perfectly for both adults and children. In the lead-up to travel, the communication was outstanding. Every question — no matter how small — was answered promptly and clearly, and we felt completely prepared before we even left home. Knowing that every detail had been considered made a huge difference when travelling as a family, especially over the busy festive period. Once in Costa Rica, everything ran seamlessly. Transfers were punctual and well organised, guides were fantastic with the children — patient, engaging, and incredibly knowledgeable — and activities were perfectly suited to a family dynamic. We always knew exactly where to be and what to expect, which removed all the usual stresses that can come with family travel. What really stood out was how well looked after we felt at every stage — before travelling, during the trip, and right through to departure. The staff were consistently friendly, professional, and genuinely caring, giving us complete confidence that we were in safe hands at all times. It allowed us to fully relax and focus on making memories together as a family. This was one of the best family holidays we have ever taken. Effortlessly organised, brilliantly communicated, and thoughtfully tailored for family travel, it exceeded our expectations in every way. We would recommend Costa Rica Découverte without hesitation to any family looking for a truly special, stress-free Costa Rica experience — and we will absolutely be booking with them again

Owner's reply
Dear Michelle and Mital, Thank you very much for taking the time to share such a wonderful and detailed review. We are truly touched by your kind words and delighted to know that your family trip to Costa Rica was such a positive and memorable experience. It was a real pleasure for our team to design this journey for your family and to ensure that every detail — from planning to on-the-ground logistics — met your expectations. Knowing that you felt well supported, relaxed, and able to fully enjoy time together as a family is exactly what we strive for. We will be sure to pass on your feedback to our local partners and guides, who will be thrilled to hear how much they contributed to your experience, especially with your children. Thank you again for your trust and recommendation. We would be absolutely delighted to welcome your family back to Costa Rica in the future and to help create another unforgettable journey. Warm regards, Sandrine 🦥
  
 
 
 
 
 
 
 Brendan Scannell 
 
408 days ago
 
 
  
Absolutely incredible service our flights were delayed (we booked individually) they done everything to make every effort to rearrange hotels etc, even had a chauffer at the airport to bring us to our hotel, next day the car rental people were outside saving us having to collect the car, exactly what we needed after a long delayed flight. could not be happier with the service that was provided.

Owner's reply
Hi Brendan! Thank you so much for your wonderful review! We’re delighted to hear that, despite the flight delays, everything worked out smoothly for you. Our team is always happy to go the extra mile to ensure your trip starts stress-free and comfortably. We truly appreciate your kind words and hope to welcome you back to Costa Rica for another unforgettable experience. Pura Vida! 🇨🇷😎
  
 
 
 
 
 
 
 Gregoire Sauter 
 
573 days ago
 
 
  
+3
My wife and I spent 3 weeks traveling across Costa Rica with my retired mother in February 2025. Maelle helped tailor this trip to our interests, particularly our desire to see as much of the country while keeping a reasonable rhythm, all interspersed with some relaxation and beach time. We started with Tortoguero (staying at the Mawamba Lodge, with boat excursions to see the wildlife, including waterfowl, sloths, and baby crocodiles), traveled west to Sarapiqui (the enchanting Selva Verde Lodge and a fascinating visit to Palmitour to see how hearts of palm are cultivated), then to Arenal (the simple but lovely Natural Green Lodge, and a fantastic guided tour of the Mistico suspension bridges), Tenorio (can’t say enough about the Celeste Mountain Lodge, though our excursion to the park was unfortunately rained out), and Monteverde (the cute Calathea Lodge, another great guided tour of Curi-Cancha), before going to Samara in Nicoya for a couple days on the beach (staying at Las Estrellas de Samara, which has an incredible view but definitely needs a 4x4 vehicle to reach it—and Maelle made sure we did). After that we headed south (stopping at beautiful Rancho Capulin B&B, after visiting the animal sanctuary Centro de Rescate Las Pumas—with its jaguars, monkeys, and myriad arts), making the obligatory stop at Manuel Antonio (a bit underwhelming after everything else we’d seen, but the Alma de Ojochal hotel was fantastic), before ending up in Drake (staying at the magnificent Natural Drake Bay) for some well-earned R&R and scuba diving. I cannot stress enough that the entire trip went as planned and without a hitch. The CRD crew was always available and immediately responsive whenever we had questions, and even made some last-minute adjustments for us along the way. Costa Rica is truly a wonderful country, and CRD made sure we saw it in the very best conditions. A heartfelt thanks to all. Pura vida!

Owner's reply
Hello Gregoire! Thank you so much for your heartfelt comment. We are really happy to have been able to participate in the success of this trip! The whole team wishes you an excellent selection of photos, and maybe we'll see you next time :) Pura Vida!
  
 
 
 
 
 
 
 Alejandro Loyola 
 
2952 days ago
 
 
  
just visited Costa Rica and the experience was super intense, I loved the nature that is like being inside a green explosion of live, thanks to ROOTS TRAVEL for helping to make this visit a five star time
  
 
 
 
 
 
 
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