How to

In order to provide you with the most suitable SIM card for your trip to Costa Rica (eSIM or physical SIM), we need to check whether the phone you are taking with you is eSIM-compatible.

An eSIM is a digital SIM card that is already built into your phone.

👉 No card to insert, no shop, no paperclip.

In short:

  • you scan a QR code,
  • the line is automatically activated
  • you’re connected

IMPORTANT: please carry out the verification on the phone you’ll be using whilst there, the one that will serve as your GPS (Waze) during the trip and for contacting us at any time.

âś… Step 1

On iPhone

Go to:
Settings > Mobile Data (or Mobile Network)
➡️ If you see “Add an eSIM” or “Add a mobile plan”, your phone is compatible ✅

On AndroĂŻd (Samsung / Xiaomi / Google / One plus/ etc.) :

Go to:
Option 1:
Settings > Connections > SIM Manager
➡️ If you see “Add an eSIM”, your phone is compatible ✅
Your Android version may vary slightly depending on your phone model:
Option 2
Settings > Network & Internet > SIM
Then:
➡️ Add a plan / Download a SIM / Digital SIM
âś… If you see = eSIM compatible
âś… eSIM OK

âś… Step 2

Go back to the Passport information page
Please simply let us know:
eSIM compatible? : ✅ Yes / ❌ No

As soon as we receive your details, we will prepare a physical SIM card for you if your phone is not compatible, and we will hand it to you on the day of your arrival; alternatively, we will send you your eSIM before you leave so that you can access the internet as soon as you arrive.